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STEWART IS THE NAME OF THE LOCAL BRANCH ASSOCIATE IN PINEVILLE NC.USUALLY DO A BUSINESS WITH CC DICKSON, PURCHASE ALWAYS BIG QUANTIY OF VENTS FOR A PLUMBING COMPANY.

AND HAD SOME PARTS TO RETURN ONE OF THEM WAS DEFECTIVE, DID NOT HAVE THE RECIEPT AND STEWART TOLD ME THAT HE IS NOT ABLE TO HELP ME BECAUSE HERE IN AMERICA YOU NEED TO SHOW RECIEPT FIRST WHEN YOU DO A RETURN. DID NOT CARE WHAT I'M TRYING TO SAY AND WAS CONTINUING TO TALK WHIT ATTITUDE.

THERE WAS A GIRL WHO ACCTUALLY FOUND MY ACCOUNT AND HELP SHOW HIM HOW YOU CAN DO RETURN WITHOUT A RECIEPT.

POOR, POOR CUSTOMER SERVICE...

DATE OF RETURN AND PURCHASE 03/06/2012

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Anonymous
#460024

In situations of "warranty" you yourself must also remember to convey a "good attitude" about the product being returned, this will go along ways toward helping the process move smoothly.

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